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Job Opportunities

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Bell Road Library

Marketing and Public Relations Manager

Class: E Paraprofessional

Reports to: Director

Status: Salaried Non-exempt

Essential Functions

  • Help to ensure our customers, staff and community receive the best experience possible at the library
  • Manage and oversee the creation of and production of promotional and informative materials, signage, and annual reports, ensuring consistent quality, brand integrity, and graphic presentation
  • Create brochures, pamphlets, flyers, posters and other publications for the library
  • Use data to create visually impactful reports and presentations, such as charts, graphs, videos, slideshows, and other presentation formats
  • Manage, oversee and direct the content for the library’s website, intranet and other publicity and distribution channels
  • Ensure communication and marketing campaigns are integrated across media, social media and web properties
  • Oversee production of internal marketing signage needs, ensuring quality and brand integrity throughout the library
  • Leverage data to measure, analyze and optimize content performance, processing, purchasing, budgeting and other areas
  • Conduct surveys, focus group sessions and market research among the library’s various user populations to assess the quality and use of collections and services
  • Possess effective public speaking and interpersonal communication skills
  • Assist customers with using library resources
  • Maintain a cooperative and communicative relationship with other branches, staff and department heads
  • Encourage and provide opportunities for staff development
  • Be an active member of the Administrative Team
  • Participate in conferences, webinars and other learning opportunities in order to stay abreast of library trends
  • Promote good communication and positive thoughts and actions for patrons, staff and the community

Skills and Abilities

  • Provide prompt, attentive and friendly customer service, in-person and by phone
  • Represent the organization well in all interactions with staff and the community
  • Seek and respond to feedback from customers and staff to improve services
  • Willingness to go out of his/her way to help customers
  • Cooperate and work together with all co-workers
  • Plan and complete job duties with minimal supervisory direction
  • Collaborate with and support coworkers by helping out where needed
  • Complete work on time and with the proper quality
  • Support cross-training and share learning with others
  • Communicate ideas and thoughts clearly, accurately and respectfully
  • Listen to others and seek to understand others’ perspectives
  • Willingness to take on new challenges and responsibilities
  • Open to change and variety within the workplace
  • Recommend and implement changes to improve processes and customer service
  • Be a strong public ambassador for the library
  • Proficiency in using computers and related software

Education and Experience

  • Bachelor’s in a marketing or public relations field is preferred but any combination of education and experience in library operations which has led to the acquisition of the required knowledge, skills and abilities
  • Library experience preferred
  • Must obtain the appropriate level of state certification within the Indiana State Library Guidelines

Physical Requirements

  • Attending events and programs outside the library
  • Valid driver’s license
  • Sitting, standing, walking, climbing, stooping, kneeling, crouching
  • Use hands and fingers to handle books, paper, and technology
  • Speak and listen to others
  • See and read
  • Lift and move up to 25 pounds
  • Reasonable accommodations will be made as needed on an individual’s capabilities
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For general inquiries, please send an email to info@ncplibraries.org.

Upcoming Events

Jan
31
Tue
10:00 AM Storytime Stations @ Bell Road Library
Storytime Stations @ Bell Road Library
Jan 31 @ 10:00 AM – 10:30 AM
Storytime Stations @ Bell Road Library | Newburgh | Indiana | United States
Come by the Bell Road Kid’s Department for Storytime ! We will offer a quick storytime in the Activity Room; while you are waiting for your turn to go in for storytime, there will be...
3:00 PM Drop in Crafts @ Newburgh Chandler Public Library
Drop in Crafts @ Newburgh Chandler Public Library
Jan 31 @ 3:00 PM – 4:30 PM
Drop in Crafts @ Newburgh Chandler Public Library | Newburgh | Indiana | United States
Children ages 3-7 are invited to drop in for crafts from 3-4:30 at the Bell Road Kids’ Department.
3:00 PM Tween Tuesdays: Lego Challenge @ Chandler Library Children's Department
Tween Tuesdays: Lego Challenge @ Chandler Library Children's Department
Jan 31 @ 3:00 PM – 4:30 PM
Tween Tuesdays: Lego Challenge @ Chandler Library Children's Department | Chandler | Indiana | United States
Every Tuesday tweens (kids in grades 3-5) are invited to come to the Chandler Library Children’s Department for an awesome activity.  Each week will be a different kind of fun.  From crafts to STEM and...
5:00 PM Dungeons and Dragons
Dungeons and Dragons
Jan 31 @ 5:00 PM – 6:30 PM
Dungeons and Dragons
Join Chandler Teens and Dungeon Master Ashley as they continue their adventure.
Feb
1
Wed
10:00 AM Storytime Stations @ Bell Road Library
Storytime Stations @ Bell Road Library
Feb 1 @ 10:00 AM – 10:30 AM
Storytime Stations @ Bell Road Library | Newburgh | Indiana | United States
Come by the Bell Road Kid’s Department for Storytime ! We will offer a quick storytime in the Activity Room; while you are waiting for your turn to go in for storytime, there will be...
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